Frequently Asked Questions

What countries do you ship to?

We currently ship to the United States, Australia and New Zealand

How much is shipping?

Shipping is a flat rate of $9.99, with FREE shipping on orders over $100.

How long does shipping take?

Orders typically arrive within 7–10 days, including processing and shipping.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email for real-time updates.

What payment methods do you accept?

We accept Visa, MasterCard, PayPal, ApplePay, and GooglePay at checkout.

Are Torriden products cruelty-free?

Yes, all Torriden products are 100% cruelty-free and never tested on animals. They are also vegan, meaning no animal-derived ingredients are used. Torriden prioritises clean, safe ingredients, free from harmful chemicals, and maintains a strong commitment to sustainability.